Privacy notice

Data privacy is of high importance for Garance Paris and we want to be open and transparent with our processing of your personal data. We therefore have a policy setting out how your personal data will be processed and protected.

Who is the controller of your personal data?

The French company, Garance Paris is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law (RGPD 2018).

SAS Garance Paris

27 rue de Domrémy,

Paris 75013

Authorised representative: Cécile Pasquinelli Vu-Hong 
VAT registration number: FR64539293795
Company registration number : 539 293 795


Who can access your data?

Your data may be shared within Garance Paris. Garance Paris will only act as the personal data processor and processes the personal data on behalf of the company. We never pass on, sell or swap your data for marketing purposes to third parties outside Garance Paris. Data that is forwarded to third parties, is only used to provide you with our services.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact Garance Paris and we will provide you with your personal data via e-mail.

Right to portability: 
Whenever Garance Paris processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification: 
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

If you have a Garance Paris account you can edit your personal data under your account and membership pages.

Right to erasure:
You have the right to erase any personal data processed by Garance Paris at any time except for the following situations:

*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with Garance Paris, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your debt has been sold to a third party within the last three years or one year for deceased customers
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes

Your right to object to processing based on legitimate interest: 
You have the right to object to processing of your personal data that is based on Garance Paris’ legitimate interest. Garance Paris will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing emails
* by editing the settings of your Garance Paris account

Right to restriction:
You have the right to request that Garance Paris restricts the process of your personal data under the following circumstances:

* if you object to a processing based Garance Paris legitimate interest, Garance Paris shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, Garance Paris must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if Garance Paris no longer needs the personal data but it is required by you to defend legal claims.

How can you exercise your rights?

We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at

Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at and write DPO as subject matter.

Right to complain with a supervisory authority: 
If you consider Garance Paris to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.

Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.

For any other queries, you can write us an email at or call us on this number : (Monday to Friday from 9am to 6pm and Saturday from 11am to 6pm).